Delivery and returns
General Delivery info
Ships from Los Angeles, CA. USA.
Production will take up to 7 business days as each piece is handmade. Expedited production and shipping is available for a fee, please contact us directly at oubliette.shop@gmail.com
We offer complimentary shipping with a purchase of over $400.
Delivery times are estimates and start from the date of dispatch.
INTERNATIONAL ORDERS
Oubliette ships worldwide. Outside the US, all shipments are DDU (Delivery Duties Unpaid). Orders may be subject to import customs taxes, fees, and duties, which are levied once a shipment reaches your country. Customers are responsible for all customs clearance charges and local import charges (import duty, tax, etc) if any. Please verify with the local customs office before making purchases, as customs policies vary widely. In the event that a package is undeliverable and the purchase is returned, the customer will be responsible for all return shipping costs. Be aware that cross-border shipments are subject to opening and inspection by customs authorities.
REFUND AND RETURN POLICY
Free exchanges are available for sizing issues for 30 days, and any manufacturing issue for 14 days. Each piece is custom and made to order, so returns are not offered at this time.
