Terms and Conditions
Welcome to Oubliette. By using our website and purchasing our products, you agree to the following terms and conditions.
1. Business Information
Oubliette is based in Los Angeles, CA, USA.
2. Production and Shipping
- All our jewelry pieces are handmade, and production may take up to 7 business days.
- Expedited production and shipping are available for an additional fee; please contact us directly at oubliette.shop@gmail.com.
- Complimentary shipping is offered on orders over $400.
- Delivery times are estimates and begin from the date of dispatch.
3. Returns and Exchanges
- Free exchanges are available for sizing issues within 30 days of receipt.
- We accept exchanges for any manufacturing defects within 14 days of receipt.
- Please note that all items are custom-made and returns are not accepted at this time.
4. Payment Methods
We accept the following payment methods:
- Credit/Debit Cards
- Apple Pay
- PayPal
5. Intellectual Property
All images, content, and materials on our website are the exclusive property of Oubliette. Unauthorized use of any materials without prior written consent is strictly prohibited.
6. Customer Data and Privacy
We are committed to protecting your privacy. Any personal information collected will be used solely for processing orders and improving your shopping experience. We will not sell or share your information with third parties without your consent, except as required by law.
7. Limitation of Liability
Oubliette is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability is limited to the amount paid for the products purchased.
8. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the State of California, USA.
9. Contact Information
If you have any questions or concerns about these terms, please contact us at:
Email: oubliette@gmail.com
By using our website, you acknowledge that you have read, understood, and agree to these terms and conditions.